Frequently Asked Questions

Find answers to common questions about our gear and services

How do I determine the correct size for athletic equipment?

We provide detailed sizing charts on every product page. If you are between sizes, we generally recommend sizing up for protective gear and sizing down for compression apparel.

Does Valle Sporting Goods offer team or bulk discounts?

Yes, we offer competitive pricing for schools, clubs, and professional organizations. Please contact our sales team for a custom quote.

Are your products covered by a warranty?

Most of our equipment carries a manufacturer’s warranty against defects. Duration varies by brand, typically ranging from 90 days to one year.

Can I track my order once it has been placed?

Absolutely. Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your delivery.

Do you offer equipment re-stringing or maintenance services?

We offer professional glove steaming and racquet re-stringing services at select retail locations and through our mail-in program.

What should I do if my equipment arrives damaged?

Please inspect your package upon arrival. If items are damaged, contact our support team within 48 hours with photos of the damage to initiate a replacement.